Return and Refund Policy

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Return and Refund Policy

Effective Date: 04-10-2024

At SS BUY BAZAAR, we strive to provide our customers with high-quality products and an exceptional shopping experience. If you are not entirely satisfied with your purchase, we are here to help.

Returns

1. Eligibility for Returns:
   • Products can be returned within [number] days from the date of delivery.
   • To be eligible for a return, the product must be unused, in the original packaging, and in the same condition as received.
   • Certain products, such as perishable goods, personalized items, or final sale items, are non-returnable. Please check the product description for any return restrictions.
   • Products must be accompanied by the original receipt or proof of purchase.
2. Return Process:
   • To initiate a return, please contact our customer service team at support@https://ssbuybazaar.in/contact-us/ or call
   • Once your return request is approved, you will be provided with a return shipping label or return instructions.
   • Please ensure that the product is securely packaged to prevent any damage during return shipping.
3. Shipping Costs for Returns:
   • If the return is due to a defective product, incorrect item, or damage during shipping, we will cover the return shipping costs.
   • If the return is due to personal preference or a change of mind, the customer is responsible for return shipping costs.

Refunds

1. Refund Process:
   • Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
   • If approved, your refund will be processed, and the amount will be credited to your original method of payment within [number] business days.
2. Partial Refunds:
   • In some cases, only partial refunds may be granted (e.g., if the product is not in its original condition, damaged, or missing parts for reasons not due to our error).
3. Non-Refundable Items:
   • Items marked as “final sale” or “non-returnable” are not eligible for refunds.
   • Gift cards and digital products are non-refundable.
4. Late or Missing Refunds:
   • If you haven’t received your refund within the stated period, first check your bank account again. Then, contact your credit card company, as it may take some time before your refund is officially posted.
   • If you’ve done all of this and still have not received your refund, please contact us at @ssbuybazaar.in/contact-us/

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact our customer support team.

Cancellation Policy

• Orders can be cancelled within [number] hours of placing the order. Once the order has been processed or shipped, it cannot be cancelled. However, you may still request a return following our return policy guidelines.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us:
Email: support@https://ssbuybazaar.in/contact-us/
Phone: [Your Contact Number]